'Exemplary Customer Service!'

Dear IS Oxford,

We just wanted to say a big thank you for all your help and support this year.

Although we are a small library, we use a fair number of suppliers and the customer service we receive from you is exemplary, best by far!

The upgrades have been a huge hit here also - enhancements too many to mention - & we like the fact students can write book reviews, view book covers, and the search aspect is also a hit! The quick links / news & information links are a huge help and enable us to link to our other resources & information to make life more seamless for students.

We hope you all have a wonderful Christmas and wish you all the best for 2011.

Very best wishes,

Caroline