'We gained a wealth of information that we can practically use to help us in the setting up of the Heritage system. It may have been useful to have our technical support person involved as well for the more 'technical issues...Overall, it was an excellent day and extremely useful'.

'[...] was an excellent trainer, who was enthusiastic about Heritage and knew his stuff...The pace of the session was just right and [...] kept us gvery focused so we got the most of the day'.