'I wasn't sure whether the introduction or intermediate was the best level for me as I've been using reports for a few years, but the course info suggested not to attempt theintermediate until after completion of the Introduction course. I did find that I was already familiar with most of the content but felt that it cemented my existing knowledge and filled a few gaps, resulting in improved confidence and more effective/efficient ability to write reports...I would like to thank [...] for his excellent training style, enthusiasm and flexibility.  [...] ensured that he catered for the differing levels of experience and speed of learning, also managing to provide on the spot 1:1 help and support with individual queries presented to him at the training.'